Sales Account Manager

Build relationships | Manage projects | Develop your career

We're looking for a Sales Account Manager to join our friendly, close-knit Utilities Connections team, helping customers with new gas, electricity and water connections from enquiry through to completion.

This is a relationship-led sales role, managing warm enquiries, preparing quotations and working closely with customers to deliver a professional service throughout their project.

Previous utilities experience is helpful but not essential. We'll provide full training – we're looking for someone who enjoys building relationships, is commercially minded, organised and confident managing multiple customer enquiries.

What you'll be doing

• Managing warm inbound enquiries for gas, electricity and water connections

• Preparing quotations with support from our technical planning team

• Following up quotations and customer enquiries

• Building strong relationships with customers and stakeholders

• Acting as the main point of contact throughout each project

• Managing your sales pipeline and maintaining accurate CRM records

• Working closely with internal teams to ensure projects run smoothly

• Identifying opportunities for repeat business and account growth

What we're looking for

• Experience in sales, account management, customer service or sales support

• Excellent communication and relationship-building skills

• Confidence following up enquiries and managing customer expectations

• Strong organisational skills and attention to detail

• Comfortable working with quotations, figures and customer requirements

• A proactive team player with a positive attitude

Why join us?

• Comprehensive training programme

• Structured career progression

• Clear pathway from Account Manager to Senior Account Manager and Team Manager

• Warm enquiries – no cold calling

• Uncapped commission structure

• Quarterly incentives and rewards

• Annual performance incentives

• Supportive family-run business

• Small, close-knit team environment

• Long-term career opportunities within a growing and evolving sector

Why apply now?

With the summer holidays approaching, many people put career moves on hold until September. We're recruiting now for upcoming induction dates, giving you the opportunity to secure your next role and join our structured onboarding programme without the pressure of an immediate start.

If you're considering your next career move this year, now is the perfect time to apply and get ahead of the September recruitment rush.